Product Insurance Policy
For Each purchase on STEMBANANA.hk customer will be able to purchase a product insurance for your product.
Each product insurance will provide a one-time 50% off offer, in any event if your product that purchased from our website is broken, you will be able to purchase your next item at 50% off.
Product Insurance Process
- Purchase product insurance along with other product.
- Please take the photo of defective product and send email to monkey@stembanana.com to claim your discount code
- After we confirm the defective item, we will send you a discount coupon for the same value item within 3 working days. The discount coupon is valid for 1 year only.
After we confirm the defective item, we will send you a discount coupon for the same value item. The discount coupon is valid for 1 year only.