Product Insurance Policy

For Each purchase on STEMBANANA.hk customer will be able to purchase a product insurance for your product.

Each product insurance will provide a one-time 50% off offer, in any event if your product that purchased from our website is broken, you will be able to purchase your next item at 50% off.

Product Insurance Process
  1. Purchase product insurance along with other product.
  2. Please take the photo of defective product and send email to  to claim your discount code 
  3. After we confirm the defective item, we will send you a discount coupon for the same value item within 3 working days. The discount coupon is valid for 1 year only.
After we confirm the defective item, we will send you a discount coupon for the same value item. The discount coupon is valid for 1 year only.